Archive for the ‘clients & experience’ Category

Among my other jobs, one aspect of my business is new media consulting. I recently had to deal with one of the most popular blog publishers for businesses and corporations, Typepad. While I know it is an excellent service, I ran into a problem that I have also encountered in one form or another with several different services. I still haven’t figured out how to fix it.

As I was on the phone with a client about their new blog, I noticed that I wasn’t seeing that many icons on the visual control panel. Since I use a Mac and was viewing the site through Safari, I wasn’t that surprised or concerned. I switched over to Camino and had a much better experience. But options were still missing. So I switched to Firefox (which is somewhat resource-intensive on the Mac, so I only use it as a last resort). I still could not see a simply image-posting button. It simply wasn’t there. I tried Opera. Still no way to post images.

Not a problem. I’m not married to the Mac. I have a PC in the house as well for just this problem. So I went to my PC. First I tried Internet Explorer and then the Windows version of Firefox. Still no way to post images. I searched the knowledge database and found the directions on how to post images. The included a picture of what the screen should look like, and it was different than what was visible in my browser. There was a button for posting images, which I was missing. I have no idea what could be wrong in the case of my PC, unless Typepad’s interface is only fully functional for the XP operating system rather than Vista.

As I said, I’ve run into this problem in other services. I can’t use Safari to post to any of my WordPress blogs anymore, because all paragraphs markers are stripped out of the entry. I typically use Camino.

Has anyone encountered this problem and, perhaps, found a solution. Posting images is a significant feature. I could work around it using html and an offsite storage for the image, but that would be rather clumsy. It would defeat the whole point of a WYSIWYG interface.

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I’ve received a great opportunity.  Read about it here.

17 years ago

I just found some publications from when I first got my start in this business, in at least one case going back to 1990!

Here is a slideshow.  I put some comments into the properties, especially regarding how I met my wife but I’m not sure the full content is visible.  Basically, it boils down to noticing that Jennifer Burkett’s name is always ahead of mine.  She was my supervisor and did such a great job that I made it a permanent position!  Only her last name is now the same as mine.