Paypal not a freelancer’s pal

This story is pretty terrifying to me.

In speaking with PayPal they told me that because I don’t have a shipping code or proof of delivery for a tangible product, I’m not covered by their Seller Protection Policy….  The only resolution of the claim was that, well, the credit card company is going to side with their own customer. I never received a response as to what the outcome was after I had put my case forward and supplied evidence of receipt of the product and service. The full transaction amount remained deducted and there was nothing I could do about it.

My policy has to been to wait until a mailed check clears.  I’m sticking to it.

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